Introduction
Welcome to Rulebook. We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our trading journal service.
By using Rulebook, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use our service.
Information We Collect
Information You Provide
We collect information that you voluntarily provide to us, including:
- Account Information: Name, email address, and password when you create an account.
- Trading Data: Trade logs, execution ratings, playbook entries, notes, and screenshots you upload.
- Payment Information: Billing details when you subscribe to paid plans — processed securely through our payment provider. We do not store raw card numbers.
- Communications: Messages you send us through contact forms or email.
Information Collected Automatically
When you use Rulebook, we automatically collect certain technical information to keep the service running and improve your experience:
- Usage Data: Pages visited, features used, time spent on the platform.
- Device Information: IP address, browser type, operating system, device identifiers.
- Cookies: Small data files stored on your device — see the Cookies section for full details.
How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve Rulebook's services.
- Process your transactions and manage your account.
- Send you technical notices, updates, and support messages.
- Respond to your comments, questions, and requests.
- Analyze usage patterns to improve the user experience.
- Detect, prevent, and address technical issues and security threats.
- Send you marketing communications — only with your consent, where required by law.
- Comply with legal obligations.
Data Sharing & Disclosure
We do not sell your personal information. We may share your information only in the following limited circumstances:
Service Providers
We work with trusted third-party service providers who help us operate our business — including cloud hosting, payment processing, analytics, and customer support. These providers have access to your information only to perform specific tasks on our behalf, and are contractually obligated to protect your data and use it for no other purpose.
Legal Requirements
We may disclose your information if required by law or in response to valid legal requests, such as:
- Compliance with applicable legal obligations or court orders.
- Protection of our rights, property, or legitimate business interests.
- Prevention of fraud or resolution of security issues.
- Protection of the safety of our users or the general public.
Business Transfers
If Rulebook is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you of any such change in ownership or control of your personal information before it takes effect, and you will have an opportunity to request deletion of your data.
Data Security
We implement industry-standard security measures to protect your information. Our protections include:
We limit employee access to personal data to only those who need it to perform their role. All access is logged and reviewed.
However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee absolute security. If you believe your account has been compromised, please contact us immediately.
Your Rights & Choices
Depending on your location (including EU/EEA under GDPR, California under CCPA, and other jurisdictions), you may have the following rights regarding your personal information:
To exercise any of these rights, please contact us via our contact page. We will respond to all verifiable requests within 30 days.
Cookies & Tracking Technologies
We use cookies and similar tracking technologies to keep the service functioning and to understand how it's used. Cookies are small data files placed on your device when you visit our platform.
You can control and manage cookies through your browser settings. Note that disabling Essential cookies will prevent Rulebook from functioning correctly. For more information, visit allaboutcookies.org.
International Data Transfers
Your information may be transferred to and maintained on servers located outside of your country, where data protection laws may differ from those in your jurisdiction. By using Rulebook, you consent to the transfer of your information to the United States and other countries in which we or our service providers operate.
We take appropriate safeguards to ensure your data is treated securely and in accordance with this Privacy Policy regardless of where it is processed, including using Standard Contractual Clauses approved by the European Commission where required.
Children's Privacy
Rulebook is not intended for children under the age of 18. We do not knowingly collect personal information from anyone under 18. Trading involves financial risk and requires legal capacity to enter into contracts — our service is strictly for adult users.
If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately and we will delete such information from our records as promptly as possible.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, or for legal, regulatory, or operational reasons. When we do, we will notify you by:
- Posting the updated Privacy Policy on this page with a new "Last updated" date.
- Sending you an email notification for any significant or material changes.
- Displaying a notice within the Rulebook application at next login.
We encourage you to review this Privacy Policy periodically. Your continued use of Rulebook after any changes are posted constitutes your acceptance of the updated policy.
Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, we want to hear from you. We take privacy seriously and will respond to all enquiries personally.
Reach us via our Contact page — select Privacy / Data Request as the topic and we'll treat your message with priority.
Have a privacy question?
A real person reads every message. We typically respond within one business day, and we'll never pass you to an automated queue for privacy-related requests.
Contact our team →